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Privacy Policy

Privacy Notice

In order to provide you with the best service possible I need to hold onto your personal contact details and records of online yoga sessions. This privacy notice tells you what I will do with your personal information.

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Your privacy is very important to me and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to the current data protection legislation, including the General Data Protection Regulation (EU/2016/679), the Data Protection Act 2018 and the Privacy and Electronic (EC Directive) Regulations 2003. I also adhere to the ethical guidelines regarding protecting client privacy and confidentiality as per set out by the Yoga Alliance Professionals (YAP).

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This policy tells you what I will do with your personal information including:

  • Why I am able to process your information and what purpose I am processing it for

  • Whether you have to provide it to me

  • How long I store it for

  • Whether there are any other recipients of your personal information

  • Whether I do automated decision-making or profiling

  • Your data protection rights

 

I am happy to chat through any questions you might have about my data protection policy and you can contact me via the contact page on the website or by email.

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‘Data controller’ is the term used to describe the person / organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me (Nicole McDonnell). I am registered with the Information Commissioner’s Office.

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My lawful process for holding and using your personal information

THE GDPR states that I must have a lawful basis for processing your personal data. There are different lawful bases depending on the stage at which I am processing your data. If you have taken a yoga class with me, I will use legitimate interest as my lawful basis for holding and using your personal information. If you are currently taking a yoga course with me or if you are in contact with me to consider bespoke, 1:1 or community group sessions, I will process your personal data where it is necessary for the performance of our contract. The GDPR also makes sure that I look after any sensitive personal information that you may disclose to me appropriately. This type of information is called ‘special category personal information’. The lawful basis for me processing any special categories of personal information is that it is for provision of health treatment (in this case it may be therapeutic yoga sessions for recovery from an injury) and necessary for a contract with a health professional (in this case, a contract between me and you).

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How I use your information

I will never use your personal date for any purposes other than the administration of the yoga services that I am providing to you i.e. to arrange, cancel, rearrange classes or inform you of future classes and courses that I launch.  I will only retain your personal information for this purpose of sharing wellbeing opportunities that I create and communicate to you in the interest of your wellbeing. This is in line with guidance from the Information Commissioner’s Office.

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Initial contact and ongoing:

When you contact me to book your first class or course in person or online, I will collect some information from you to help me to process your enquiry or booking. This will include your name so that I can book you into my class register and also make a note of your contact details (email / telephone number). This information is requested so that you could be informed if I was unable to attend and teach the class due to unforeseen circumstances. 

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Your email address and telephone number will only be used to contact you regarding yoga classes and courses available, unless we have agreed that I will also use your email address or mobile to send you information that is relevant to your wellbeing following a discussion at a yoga class.​

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Third party recipients of personal data

I sometimes share a limited amount of personal data with third parties in order to provide my yoga services to you and to fulfil my legal obligations in respect of tax and accounting purposes. In such cases I have carefully selected which partners I work with. For example, my accountant is permitted access to my invoices. I will never pass your contact details on to any third party organisations for the purposes of sales, marketing or research. If your yoga class is paid for or arranged via a third party, for example your employer or a parent / guardian, the only information shared will be the dates of attendance and non-attendance for invoicing and payment purposes. 

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Your rights

I try to be as open as I can be in terms of giving people access to their personal information. You have a right to ask me to delete your personal information, to limit how I use your personal information, or to stop me processing this. You have a right to ask for a copy of any information I hold about you and to object to the use of your personal data in some circumstances. You can read more about your rights at ico.org.uk/your-data-matters.  

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If I do hold information about you I will:

  • Give you a description of it and where it came from

  • Tell you why I am holding it, tell you how long I will store your data and how I made this decision

  • Tell you who it is disclosed to

  • Let you have a copy of the information in an intelligible form

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You can also ask me at any time to correct any mistakes there may be in any personal information I hold about you.

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To make a request for personal information I may hold about you, please put the request in writing addressing it to nicole@inthezoneyoga.co.uk

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If you have a complaint about how I handle your personal data please do not hesitate to get in touch with my by writing or emailing me. I would welcome any suggestions for improving my data protection procedures.

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If you want to make a formal complaint about the way I have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to ico.org.uk/make-a-complaint.

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Data security

I take the security of the data that I hold about you very seriously and as such I take every effort to make sure it is kept secure. My email account is password protected, as is my mobile phone and laptop. I also have anti-virus software. Hard copies are kept in a locked filing cabinet at my home address.

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Website visitors

By accessing the website, you are consenting to the information collection and use practices described in this privacy policy. Should you choose to contact me using the contact form on the website none of the data that you supply will be stored by the website or passed on to any third party data processors. Instead the data will be collated into an email and sent to me over the Simple Mail Transfer Protocol (SMTP). SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by local computers and devices.

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The website uses cookies and Google Analytics. Almost all websites use cookies which are small files that get put on your computer by websites as you surf them. These cookies can store lots of information which can have privacy implications. Good Analytics is a service that gathers anonymous data on how people are using websites and then provides visitor statistics, details of page views etc. This service is used by many website owners as the data helps them to improve their websites.

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Some page elements are embedded from trusted third parties in order to provide you with interactive maps. This makes the website more helpful to you as a site visitor, however most of these come with their own cookies. This applies to Google Maps. I do not control these cookies so I cannot guarantee what they do. In many cases the cookies are used to generate identical information to Google Analytics and indeed use Google Analytics, so opting-out of Google Analytics will also opt you out of these cookies too. You can opt out of Google Analytics and Google services by clicking here.

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Changes to privacy policy

This document may be updated from time to time, so please check occasionally for any updates.

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(Last updated: Feb 2025).

 

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